"Current Affairs" Blogs & Blog Posts

Boatang and DemetriouBoatang and Demetriou

Questioning everyone and everything

 
The Philosopher's EyeThe Philosopher's Eye

The Philosopher’s Eye is the companion forum to Wiley-Blackwell’s on-li...

 


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How to read prospects and decode subconscious signals to get results and close the deal. Ordinary salespeople sell. Extraordinary sales professionals engage. Part of what sets them apart is their ability to understand body language, both their prospe...

In study after study, leaders say that fostering innovation and the need for transformational change are among their top priorities. But they also report struggling with how to engage their cultures to implement the changes necessary to maximize thei...

How do you turn demanding, dissatisfied, and disagreeable clients into your best customers? "The customer is not always right. In fact, the customer is often blatantly wrong," say customer relation experts, Noah Fleming and Shawn Veltman. &...

In "Focus in Action is Great Leadership," author Belinda Johnson White, Ph.D., helps young people to hone their leadership skills, further their personal and career success and innovate in the 21st century. Inspired by some of history's gre...

The way in which people work, interact, and transact has drastically changed, but we're still following the same dated leadership model from the industrial age---an unrecognizable time when knowledge was scarce, talent seemingly limited and privacy s...

Nothing builds confidence like success. The tougher the problems and the more of them we solve, the greater our confidence becomes. That's the paradox of success in action. As our team racks up success after success, we understandably develop a...

Open-Ended Questions After you've clarified your intent and begun to practice establishing rapport and being open, your next challenge is to ask open-ended questions. Rapport is a great foundation for this. Effective open-ended questions generate res...