"Customer Service" Blogs & Blog Posts

A bipartisan pair of California lawmakers want to do away with the obnoxious CLEAR line-cutting racket that lets the wealthy buy their way to the front, reports Politico. As Democratic Senator Josh Newman explains of his proposal to ban CLEAR from Ca...

Think you have what a takes to be a voice actor? After watching Tawny Platis demonstrate 10 different styles of voiceover delivery, you will quickly disabuse yourself of that conceit. I feel like I've heard her voice all over the place! — Read...

Customers of Comcast’s internet provider, Xfinity, are being automatically opted in, which allows the company to retain sensitive personal data. […] The post Comcast’s Xfinity stores sensitive customer data – how to opt out ap...

Emerging web technologies are changing the way CTOs think about the websites of the future. Globally, forward-thinking companies understand the […] The post Future-Proofing Your Website: Adapting to 2024 Web Technologies and Trends appeared fir...

Artificial intelligence and AI-powered chatbots are becoming integral to providing the competitive advantages many companies need. One Intercom survey found […] The post How to Prepare Employees for the Rise of AI Chatbots appeared first on Rea...

Are files disappearing from your Google Drive? If so, you may be one of the unlucky users affected by a […] The post Google Drive files suddenly disappearing report users appeared first on ReadWrite.

Artificial intelligence (AI) is revolutionizing the way we live our lives. From self-driving cars to virtual personal assistants like Siri […] The post Empathy in AI: The Future of Customer Service appeared first on ReadWrite.